The staff was very friendly and accommodating throughout my stay. the hotel's location in a shopping area was convenient, with a market and convenience store nearby. - the hotel is only a 5-minute walk away from Minami-morimachi subway station.

The room was immaculately clean, had clean shared bathroom. Beds were exceptionally comfortable. Very central location was a plus.

Well, Wi-Fi was very poor.

location: the hotel was close enough to osaka station and dining options and jr/metro lines. we visited komegyu minamimorimachi, based really close to the property. got particularly good breakfasts and overall had a relaxing stay overall at a value for money spa hotel.

The hotel was comfortable and stunningly beautiful. My room was welcoming and I loved the rooms with openable windows. - the accommodation is in a very central location near river walks, metro stations, restaurants, and public transport.

The staff always tried hard to understand and to help you with a smile. Everything was clean. The public bath at the 8th level. The laundry corner.

The late time for diner (9pm). I was told to catch a taxi on the street, instead of calling one for me ; but perhaps it is the most efficient way.

Good location...good onsen....good value...would stay there again

Would have liked a longe/bar area to sit in during the evening since we had young children with us

The hotel is situated in a central area close to Umeda market and major attractions. the room was well-arranged, and it was convenient to have an electric kettle and refrigerator available.

Conveniently located near a covered shopping street and metro station. Onsen available for hotel guests, separate for men and women. Nice breakfast with both Japanese and western options. Helpful and friendly staff. Free evening noodles and shuttle to train station.

I loved the room with the openable window. the bed was really comfortable. - the location couldn't have been better; it was next to multiple subway and train lines, just a ten-minute walk from the central area, and surrounded by restaurants.

The location is great, with the train station and subway station nearby, making it easy to get around and book restaurants. The room was clean and comfortable, with a nice bathroom. The service was excellent, with friendly staff and helpful front counter lady. The breakfast had a wide variety of choices and the natural onsen bath was very relaxing. it was a fantastic experience and I would definitely stay here again.

I did find one aspect of the hotel disappointing. The green tea provided was in powder form, and I personally would have preferred tea bags.

Onsen and ramen available after 9.30pm Great breakfast with a variety of options. Convenient free shuttle to Osaka station in the morning. Good location with easy access to Namba

Felt right at home here, no complaints at all.

Excellent breakfast with local and international options. Vegetarian-friendly. Helpful staff. Great on-site onsen. Friendly and attentive service. Convenient location. Clean and organized facilities.

Great value for the price, with numerous extras like a tasty buffet breakfast and natural onsen bath. The hotel is conveniently located close to a metro station and is in a great location for exploring the area.

No complaints, everything was ok.

Lovely staff, relaxing onsen, spacious and clean room, great shower, effective air conditioning.

Nothing.

Spent my Christmas Eve at a hotel with amazing hot springs and free noodle service. Can't beat that! Plus, the location was super convenient, close to the train station, and walking distance to many places. The buffet breakfast had a variety of options to choose from and complimentary coffee in the lobby made it feel like home. The staff was polite and helpful throughout our stay.

The hotel did lack some charm and the overall atmosphere felt a bit cold. The rooms could use some updating and a cozier feel.